Last Updated: 22 October 2026
Welcome to The Smile Hub Dental & Orthodontic Clinic (“The Smile Hub,” “we,” “our,” or “us”).
At The Smile Hub, we respect your privacy and are committed to protecting the personal information you share with us through our website, https://thesmilehubdc.in/, and other communication channels.
This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit our website, contact us, enquire about dental treatments, or request an appointment at our dental clinic in Vadodara, Gujarat.
By using our website, you acknowledge that you have read this Privacy Policy.
We may collect the following categories of information, depending on how you interact with our website and clinic.
When you submit a contact form, request an appointment, or contact us, we may collect:
Full name
Phone number and email address
Preferred appointment date or time
Details of your enquiry
Any other information you voluntarily provide
If you share health-related information through an enquiry or during your treatment, we may collect relevant information such as:
Dental concerns and symptoms
Relevant medical or dental history
Treatment-related information
Dental reports, X-rays, or clinical photographs, where applicable
We request that you avoid submitting sensitive medical records through general website contact forms unless specifically requested through an appropriate channel.
When you visit our website, certain technical information may be collected automatically, including:
IP address and browser type
Device and operating system information
Pages visited and time spent on the website
Referring website or traffic source
Cookie identifiers and website usage data, where applicable
We may use the information collected for the following purposes:
To respond to enquiries about dental treatments and clinic services
To arrange and manage appointment requests
To communicate appointment-related information
To understand your dental service requirements
To improve our website, content, and user experience
To monitor website performance and visitor trends
To maintain appropriate administrative and business records
To protect our website against spam, fraud, and unauthorized activity
To comply with applicable legal and regulatory requirements
To send promotional communications where permitted and, where required, with your consent
We do not use website enquiries as a substitute for a professional dental consultation or diagnosis.
Our website may use cookies and similar technologies to improve functionality, understand website traffic, and evaluate marketing performance.
Cookies may help us:
Remember website preferences
Understand how visitors use our website
Measure the effectiveness of marketing campaigns
Improve website performance and usability
Depending on the website configuration, third-party services such as Google Analytics, Google Ads, or other analytics and advertising platforms may use cookies or similar technologies.
You can manage cookies through your browser settings and, where available, our website’s cookie consent controls. Disabling certain cookies may affect some website features.
We do not sell your personal information.
We may share relevant information in limited circumstances, including:
Website and technology providers: Hosting companies, website maintenance providers, form-processing services, and security providers that help operate our website.
Communication and analytics providers: Services used to respond to enquiries, measure website performance, or manage communications, where applicable.
Healthcare professionals: Relevant information shared when necessary for your care and permitted by applicable law.
Legal and regulatory authorities: Where disclosure is required by law, a court order, or a lawful government request.
Business protection: Where necessary to investigate suspected fraud, security incidents, or misuse of our services.
Where third-party service providers process information on our behalf, we aim to use appropriate safeguards and limit access to what is necessary.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
These measures may include restricted access, security updates, secure hosting configurations, and appropriate administrative safeguards.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted over the internet.
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, provide services, maintain relevant records, resolve disputes, and meet applicable legal or regulatory obligations.
The retention period may depend on the nature of the information, the purpose for which it was collected, and any applicable recordkeeping requirements.
When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to applicable law.
Subject to applicable law, you may be entitled to:
Request information about the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where legally permissible
Withdraw consent where processing relies on your consent
Opt out of promotional communications
Raise a concern about how your information is handled
To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing certain requests.
Withdrawing consent does not affect processing already lawfully carried out before withdrawal, and some records may need to be retained to comply with legal obligations.
Our website may contain links to third-party websites, social media platforms, maps, or other external services.
These websites operate independently and may have their own privacy policies and practices. We encourage you to review their policies before sharing personal information with them.
We are not responsible for the privacy practices or content of third-party websites that we do not control.
Our dental services may be available to children with appropriate parent or legal guardian involvement.
We do not knowingly collect children’s personal information through our website without appropriate authorization where required by applicable law. If you believe a child has submitted personal information without the necessary authorization, please contact us so that we can review the matter and take appropriate action.
If you choose to receive promotional communications, we may use your contact details to share relevant clinic updates, dental care information, or service announcements, subject to applicable law and your preferences.
You may opt out of marketing communications at any time by following the unsubscribe instructions, where available, or by contacting us directly.
Appointment-related or other essential service communications may still be sent where necessary.
We may update this Privacy Policy from time to time to reflect changes in our website, services, data practices, or applicable legal requirements.
Any revised version will be published on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us.
The Smile Hub Dental & Orthodontic Clinic
Address: FF-112, Sunrise Heights, Beside SWC Mall, Sun Pharma Road, Vadodara, Gujarat – 390012, India
Phone: +91 81412 64646 / +91 76660 07857
Email: thesmilehubdc@gmail.com
Website: https://thesmilehubdc.in/
We will review privacy-related requests and respond in accordance with applicable law.
The Smile Hub Dental & Orthodontic Clinic is a modern dental clinic in Vadodara dedicated to providing advanced, ethical, and comfortable dental care.
© 2026 Copyright The Smile Hub. Develop By DMark Solutions
